We recently experienced a security breach where our website was compromised. First and foremost, we sincerely apologize for any inconvenience this may have caused and want to assure you that the issue has been completely resolved.
What Happened?
On sep 2024, unauthorized access to our website was detected. Our team immediately sprang into action to identify the source of the breach, limit its impact, and secure all data.
Steps We Have Taken to Fix and Secure Our Website:
- Immediate Containment: We took the website offline temporarily to prevent further damage.
- Thorough Investigation: Our security team conducted a detailed audit to locate vulnerabilities and fix them.
- Enhanced Security Measures:
- Updated all plugins, software, and systems to the latest secure versions.
- Implemented a stronger firewall and continuous monitoring tools.
- Reset all passwords and added multi-factor authentication (MFA) for critical accounts.
- Data Integrity Checks: After thorough inspection, we confirmed that sensitive customer data remains secure and uncompromised.
- Ongoing Monitoring: We have introduced 24/7 monitoring to ensure early detection of any suspicious activity in the future.
What You Need to Do:
- If you are a registered user, we recommend updating your password as a precaution.
- Avoid using the same password on multiple platforms.
- Stay vigilant of any suspicious emails or messages claiming to be from us. We will never ask for your credentials via email.
Our Commitment Moving Forward
We take the security of our website and your trust very seriously. This incident has reinforced our commitment to ensuring a safe and secure platform for all our users. We have implemented advanced security protocols and will continue to monitor our systems proactively.
If you have any questions or concerns, please reach out to us at info@rajkrupametal.com
Thank you for your understanding and support.